LMS400 - ISO 9001 Understanding, Implementation and Auditing
This one-week course is designed to teach professionals how to:
Each member will leave the course with a very thorough understanding of the ISO 9001:2015
standard. The training will be followed by supervised implementation and certification processes.
The objective is return each class member to your organization with a very comfortable
understanding of ISO 9001:2015. Each class member will be able to:
Assist in implementing
an ISO 9001 Quality Management System
Participate in Internal
Auditing your organizations Quality Management System
Work with members of your organization to find the root cause of problems/issues
Contribute to truly improving your Quality Management System
Participate in the Management Reviews of your Quality Management System
Duration: 5 Days
Lecture format is supported by PowerPoint graphics and course manuals. Lots of videos are used in the course to re-enforce learning. Many class exercises are also used to deepen the learning.
Who Should Attend:
What is ISO 9000?
This day gets the class members very familiar and comfortable with the understanding of the ISO 9000 Vocabulary Standard and the ISO 9001 QMS requirements.
The members will truly learn with clarity, what ISO 9001 requires and what is optional.
How to implement a quality system
Class members will learn how to create/implement a complete Quality Management System supported by ‘take home examples and documents:’
Document Control Procedure
Records Control Procedure
Nonconforming Products Procedure
Corrective Action Procedure
Internal Audit Procedure
Management of Change
Measurement and Calibration
Identification and Traceability
Final Release Authority
Measuring Customer Satisfaction
Charting and Graphing
How to Internally Audit a QMS Using lecture and examples, the class members will learn:
How to prepare checklists
How to conduct an opening meeting
How to ask questions
How do deal with controversy
How to conduct a closing meeting
Issuing Corrective actions
How to perform Root Cause Analysis
The Real Thing
The class will get to witness/review real certified quality systems (used by permission) to see and understand the many ways a QMS can be implemented.
This section is designed to help the student understand that “different is not wrong; just different.”
A summarized overview of all the following topics are covered to ensure the long-term learning of the topics:
The basics of ISO 9001 and what it means to be certified
Creating Return on Investment
Closing - Class members are required to ask questions and clarify understanding.